'United Breaks Guitars': Passenger's revenge video becomes a viral hit

United Airlines says it will meet with Canadian musician Dave Carroll to make restitution

Chicago Tribune, July 9, 2009 — Canadian musician Dave Carroll could have sung the blues after United Airlines workers at O'Hare International Airport smashed his guitar and the carrier refused to pick up the $1,200 cost to repair it.

Instead, he turned the experience into a witty ditty, "United Breaks Guitars," and scored an instant hit on YouTube, his first in a 16-year career. Posted on Monday, the video had been viewed nearly 150,000 times by Wednesday.

Viral Video Marketing Survey: The Agency Perspective

Feed Company, October 13, 2008 — The tactic of creating and distributing viral video sponsored by advertisers to users on web video sites and blogs is increasing in popularity following a year that saw YouTube-charting videos from major brands such as Levi’s’ “Guys Backflip Into Jeans,” Gatorade’s “Ball Girl,” and Nike “Kobe Jumps Over Car.” A new report released from online video seeding firm Feed Company shows 70% of ad agency and media buying executives plan to increase budgets for viral video marketing in 2009. The ”Viral Video Marketing Survey: The Agency Perspective” culled insights on viral video marketing trends from 40 executives at major advertising agencies and media buying firms including Goodby, Silverstein & Partners, Wieden & Kennedy, Digitas, and... continue reading