Motorola Phone Focuses on Social Networks

The company hopes the new phone, called the Cliq, will reverse its plummeting cellphone sales

New York Times, September 11, 2009 — Motorola introduced the first of a new generation of smartphones Thursday that it hopes will reverse its plummeting cellphone sales. The phone, called the Cliq, is meant for young people obsessed with social networks. Instead of the traditional menu of features, the Cliq’s home screen is an ever-changing mosaic of e-mail, Twitter tweets and status updates, superimposed over photos of the people sending those messages.

The Race to Be an Early Adopter of Technologies Goes Mainstream, a Survey Finds

A new study shows that wide swaths of America play video games, use broadband Internet and have cellphones and PCs.

New York Times, September 2, 2009 — For decades, the adoption and use of the latest technologies was limited to a subculture: Whether called “tech enthusiasts” or “gadget geeks,” the implication was that most of the world got along fine with older, established products and services, while a smaller group pursued the most leading-edge technology.

But according to a study released Wednesday by Forrester Research, a marketing firm based in Cambridge, Mass., a shift has taken place. What used to be the pursuit of a few has become decidedly mainstream. We’re all gadget geeks now.

Why America Is Addicted to Olive Garden

Fast Company, July 1, 2009 — On a Tuesday morning in April, the presidents of three of the largest restaurant chains in the country slip into an unmarked white van in Orlando, Florida, and embark on an unprecedented mission — sharing their latest trade secrets.

You know their brands: $3 billion — plus Olive Garden, with its heaping bowls of pasta and all-you-can-eat breadsticks; $2 billion — plus Red Lobster, which introduced middle America to the wonders of fried shrimp; and nearly $1 billion LongHorn Steakhouse, whose variations on a theme include steak stuffed with fontina cheese and wild mushrooms.

You probably don't know they're part of the same company, Darden Restaurants. It's the country's largest full-service restaurant operation, the 29th-largest employer in the United... continue reading

Netflix Boss Plots Life After the DVD†

Wall Street Journal, June 23, 2009 — Netflix Inc. is a standout in the recession. The DVD-rental company added more subscribers than ever during the first three months of the year. Its stock has more than doubled since October.

But Netflix's chief executive officer, Reed Hastings, thinks his core business is doomed. As soon as four years from now, he predicts, the business that generates most of Netflix's revenue today will begin to decline, as DVDs delivered by mail steadily lose ground to movies sent straight over the Internet. So Mr. Hastings, who co-founded the company, is quickly trying to shift Netflix's business — seeking to make more videos available online and cutting deals with electronics makers so consumers can play those movies on television sets.

Battery Deal Takes On Green Hue†

Boston Power's Devices for Laptop Maker H-P Won't Be Replaced as Often

Wall Street Journal, December 10, 2008 — A small Boston-area company backed by venture capitalists won a contract from Hewlett-Packard Co. to make batteries that will be sold as so-called green power supplies for laptop computers.

The contract awarded to Boston Power Co. marks a rare inroad for a U.S. company in the rechargeable-battery business for consumer electronics. Japan's Sony Corp., Sanyo Electric Co. and Panasonic Corp. dominate the world-wide market.

Marketing to Millennials

Not all execs use methods they deem best

eMarketer, October 14, 2008 — Executives surveyed worldwide thought the best way to target millennials was with viral marketing, peer-to-peer recommendations and sponsorship of millennials' favorite programs, according to a survey conducted in May and June 2008 by the Economist Intelligence Unit and sponsored by Genesys.

But more than one-half of respondents said they had yet to come up with a strategy for targeting, attracting or retaining millennials; just under one-third said they had done so.

At Kodak, Some Old Things Are New Again

Eastman Kodak, which once considered itself the Bell Labs of chemistry, has embraced the digital world and the researchers who understand it

New York Times, May 2, 2008 — Steven J. Sasson, an electrical engineer who invented the first digital camera at Eastman Kodak in the 1970s, remembers well management’s dismay at his featMy prototype was big as a toaster, but the technical people loved it,” Mr. Sasson said. “But it was filmless photography, so management’s reaction was, ‘that’s cute — but don’t tell anyone about it.’ ”

Since then, of course, Kodak, which once considered itself the Bell Labs of chemistry, has embraced the digital world and the researchers who understand it.

The Iger difference

Bob Iger has led a renaissance at Disney. But can he withstand a bad economy and the tech revolution in the media business?

FORTUNE, April 11, 2008 — At a time of upheaval in the media business, Walt Disney has had a string of hits the likes of which it hasn't had since, well, the early tenure of former CEO Michael Eisner in the 1980s. Three years after succeeding Eisner - and confounding skeptics in the process - CEO Bob Iger talked to Fortune's Richard Siklos about buying Pixar, pulling Disney (DIS, Fortune 500) out of a creative slump with new megafranchises like "Hannah Montana" and "High School Musical," working with Steve Jobs, and wrestling with the image of a certain mouse. Edited excerpts:

Digital Engagement Top of Mind at IAA World Congress†

Online Is Not Just a Sales Channel, and Technology Will Only Increase Engagement With Consumers

Advertising Age, April 8, 2008 — The International Advertising Association's 41st annual World Congress is themed "What's Coming Next." The consensus among executives gathered here is that more focus will be placed on using digital creative to engage users rather than just advertise to them.

Life on the Edge: Learning from Facebook

The social network provides important lessons for executives—and a key forum for innovation and experimentation

BusinessWeek, April 2, 2008 — For most business executives, Facebook remains a remote, somewhat mysterious, online frontier. Many executives harbor strong doubts that Facebook is at all relevant to "real business." After all, isn't it just a bunch of college kids sharing photos of drinking exploits and trying to hook up with each other?

Let's start with the stats. Facebook now brings together 66 million online users. While many of these users are students and recent graduates, users 35 years old and older account for more than half of Facebook's daily visitors and are the network's most rapidly growing demographic. Currently the average Facebook visitor spends about 2.5 hours per month on the site, which was founded in February, 2004, and was valued at $15 billion three years later... continue reading