You can also browse all topic tags.
MarketingVox, July 23, 2008 — The web's role is becoming integral for brick-and-mortar retailers, even for in-store purchases, according to (pdf) a recent Nielsen Online survey, which found that of those that recently made consumer electronics purchases in a store, 80 percent visited the store's website first, reports MarketingCharts.
Wall Street Journal, July 3, 2008 — When it comes to China, sportswear giant Adidas AG thinks bigger is better.
At midnight Friday, the company will open its biggest store in the world here. The long, glass-clad rectangular building reflects Adidas's ambition to use China as a battleground to overtake rival Nike Inc.
MediaPost Publications, April 29, 2008 — Don't look now, but high vacancy rates are forcing the local mall to turn lemons into lemonade. Property managers are converting vacant store windows into high-tech digital ad displays, creating a new ad medium that's considerably less depressing than soap-covered windows or "This space could be yours!" banners.
Advertising Age, April 8, 2008 — For online retailers, search and e-mail marketing continue to be the most popular tactics, though they are becoming increasingly interested in social networks and video, a new study indicates. That shift in tactics could be a risky endeavor, however, caution executives involved with the study.
According to a Shop.org survey of 125 online retailers conducted by Forrester Research, 90% of them participate in paid search and 92% rely on e-mail marketing. By comparison, just 26% use social networks or micro-sites, while only 21% employ online videos. The coming year could see a shift to new advertising tactics.
Advertising Age, March 19, 2008 — When it comes to retail spaces, marketers have perhaps the best opportunity to tie digital-marketing experiences to physical-marketing experiences. And marketers are experimenting with morphing circulars into mobile formats, implementing social media into in-store experiences and using technology to promote product sampling. In some cases, these technologies can be considered media in their own right.
New York Times, March 8, 2008 — It’s free-agency season in American fashion.
Isaac Mizrahi, the everyman’s fashion oracle, is about to leave behind his wildly popular cheap-chic clothing collections at Target to be the creative director for Liz Claiborne, the stalwart shopping-mall label.
Dana Buchman, a longtime favorite of customers at upscale stores like Saks Fifth Avenue and Neiman Marcus, is decamping this fall to the budget-conscious Kohl’s.
And Tommy Hilfiger, a constant in department stores like Dillard’s and Bon-Ton for two decades, now says he will sell his clothes only at Macy’s.
Over the next year, an unusually large group of famous clothing designers, motivated by lucrative deals, plan to shift their retail allegiances, in many cases abandoning stores... continue reading
BusinessWeek, March 6, 2008 — On one side of the Staples in Needham, Mass is the office supply chain's past. Plain manila folders, stacked in generic blue boxes, are $6.29 for 100. Six aisles away, on the other side of the store, lies what Staples (SPLS) hopes is its future: A dozen file folders, made of thicker stock and decorated with black-and-yellow stripes, are displayed on a faux mahogany table, like sweaters at J. Crew (JCG). They don't have price tags. Instead, a discreet sign on the table reads $6.99 for a dozen.
Staples is trying to take mundane office supplies upscale. Inspired by high-end stationery chains such as Crane & Co. and Papyrus, a new private-label brand, dubbed "M by Staples," features spiffy leather journals, several lines of stationery, business card... continue reading
Wall Street Journal, February 20, 2008 — Zara stores have set the pace for retailers around the world in making and shipping trendy clothing.
Now Pablo Isla, chief executive of parent company Inditex SA, says Zara needs to speed up.
As rivals catch up, Mr. Isla is attempting one of the fastest global expansions the fashion world has ever seen, opening hundreds of new stores and entering new markets.
Wall Street Journal, December 21, 2007 — Among the new features that stores are trotting out this year to help shoppers decide what to buy: testimonials from other customers. Taking a page from the e-commerce world, companies including Cabela's and Staples are featuring endorsements from shoppers in their product displays. People who visit one of Cabela's 26 stores can see a sign for a Texsport combination fan and light.
Wall Street Journal, December 20, 2007 — Not long ago, Mark Krug, a concierge at the Rosewood Mansion on Turtle Creek, dealt with a panicked hotel guest who had arrived at 10 p.m. in an irreparably ripped pair of pants.
The executive had an important business meeting the next morning and needed new slacks to match his suit jacket. Mr. Krug knew exactly what to do. He dialed the cell phone of the concierge at the Dallas store of luxury retailer Barneys New York. The concierge, Gary Jackson, who goes by the name Jackson, opened the locked store, scooped up some potential selections and brought them to the hotel by 11 p.m.
"It made us look good and it gave Barneys fantastic customer loyalty," say Mr. Krug. "I call what Jackson does 'making magic.' "
† Access to articles with this symbol may require a subscription.
