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San Jose Mercury News, October 20, 2009 — I am a proud, flag-waving member of Generation X, the latchkey kids born between the early 1960s and late 1970s who listened to grunge music while worrying that we'd never make as much money as our parents. My children, 4 and 6, are part of the emerging Generation Z, a demographic too young to be stereotyped.
Advertising Age, June 3, 2009 — Undeterred by recession or getting into a retail business with which it has little experience, Procter & Gamble Co. is buying the Art of Shaving, seller of pricey men's shaving products at upscale shopping malls.
New York Times, April 13, 2009 — IN real estate, the saying goes, the golden rule is location, location, location. For retailers in a recession as severe as this one, it is value, value, value.
As shoppers remain reluctant to open their wallets, stores are still scrambling to adjust advertising and marketing strategies to play up the value aspects of what they sell. Even as retail sales data for March suggested improving results at some chains, consumers are hesitating to buy much beyond groceries, gasoline, vitamins and candy.
Wall Street Journal, April 7, 2009 — With people going out less often amid the recession and drinking more at home, Diageo is adding a twist to its marketing.
The company, whose brands include Johnnie Walker scotch and Guinness beer, is developing in-store displays to encourage shoppers to buy more of its products in supermarkets and liquor stores. Central to its approach is a plan to roll out big refrigeration units so stores can sell their beer chilled.
Newsweek, November 12, 2008 — There's something growing in the New Jersey Meadowlands, the marsh just nine miles west of Manhattan—and it isn't the gentle ferns that the bucolic name suggests. Instead, what's emerging is a man-made behemoth, the largest and most expensive mall ever built in the United States. Originally slated to open this month, Xanadu is now scheduled for completion next summer. Lawsuits, political grandstanding and construction delays have nearly doubled the mall's cost to $2.3 billion. When it's finished, the half-mile "retailtainment" center will be a Vegas-meets-Disneyland pleasure dome with the country's tallest Ferris wheel and first indoor artificial ski slope. There will also be a two free-fall skydiving jumps, indoor surfing, a mini-city for kids, a digital... continue reading
Wall Street Journal, November 11, 2008 — Nike Inc. said it has entered a deal with retailer J.C. Penney Co. to sell a new line of shoes from its Converse brand, a move that will puts the maker of high-end sportswear more deeply into the budget retail market.
New York Times, November 6, 2008 — THE most expensive piece of clothing sold by the Walt Disney Company six years ago was a $75 sweatshirt embossed with a mug shot of Mickey Mouse. By Magic Kingdom decree, home furnishings were required to exhibit at least one Disney character, leading to children’s play rugs ($65, in Pluto) and nightlights ($9.95, in Winnie the Pooh).
Disney still peddles all those things. But now the company also sells $3,900 designer wedding gowns — no characters in sight — and women’s cashmere sweaters “inspired by Tinker Bell.” Interior design offerings include $2,800 leather club chairs and $6,000 chandeliers patterned after the Art Deco décor in Mr. Disney’s former office. One of the company’s new products: couture soap.
Welcome to Disney, the... continue reading
New York Times, October 14, 2008 — While it might seem counterintuitive for stores to teach shoppers to cut their spending, several chains have concluded that providing such knowledge can spur loyalty and keep customers from trading down to cheaper competitors.
So the Stop & Shop grocery chain is offering “affordable food summits” where consumers are taught how to lower their grocery bills. Home Depot offers classes on how to cut energy bills. And Wal-Mart Stores hired a “family financial expert” who has used online chats to teach several thousand shoppers how to save money for college, whittle away debt and sell a house.
The retailers say their advice is neutral, not specific to any store — but they are always careful to point out money-saving items that their stores carry. The... continue reading
eMarketer, October 2, 2008 — Consumers' use of social media is altering the way they make purchase decisions. To stay relevant, retailers must determine how to incorporate social media, such as social networks and blogs, into their marketing strategies.
Hub, September 1, 2008 — Twenty years ago, when he was a marketing chief at Target Stores, Bob Thacker says he used to hear the same thing all the time: “Target? Are you kidding me? It’s a discount store in Minnesota. It’s kinda dumpy.”
Well, it took 20 years to turn around Target, and Bob was right in the thick of that transformation from “kinda dumpy” to “pretty darn cool.” Today, as chief marketing officer of OfficeMax, Bob is once again relishing a Target-sized challenge. “We’re the third-place brand in a category that has no differentiation whatsoever,” says Bob. “Office supply stores have long been dubbed as dull and uninspiring. But if you do things that are totally unexpected and surprising, it suddenly begins to breathe humanity into a category... continue reading
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