Search for new slogan prompts anger and outrage as city hall looks to rebrand Calgary again in the m

Calgary Sun, March 30, 2009 — Calgary: It's Close to Banff.

If attracting tourists, workers and investors to Calgary really is the goal, why not call a spade a spade?

You'd avoid wasting piles of cash on a vague slogan, and you'd avoid the storm of controversy brewing at city hall over more pointless spending during an economic slump.

FedEx Whites-Out the Kinko's Name

Poor customer service and fast-changing technology are still problems. Can the delivery giant redeem its troubled copy-chain unit by rebranding

BusinessWeek, December 18, 2008 — Kinko's is not what it once was, and many customers don't like that a bit.

"They are chronically understaffed and overpriced," Pamela Haber, a Los Angeles event planner, says of the printing giant. "I've done enlargements—I had to get behind the counter to show them what to do."

Gerald Bose, a Sewell (N.J.) management consultant, complains: "You go in there now, the average person, you're not sure what the place is. The first thing you see is the photo kiosk. You can mail stuff. There's the color copier. Way over in the far corner, computers [for word processing and other tasks]. They are getting away from their knitting."