Home Business Brand Marketing Innovation Design  

Articles tagged with Conversation economy:

You can also browse all topic tags.


OCT 27

How to Develop the Right Communications Strategy for a Conversation Economy

Begin With the End in Mind: What Message Can Drive Sufficient Revenue to Support a Business Model?

Advertising Age, October 27, 2009 — What does the worldwide, technologically enabled drive for conversations mean for marketers? It means you're no longer marketing products or services — you're marketing conversations. It means marketing-communication planning should be driven by a conversation strategy.

Category: Marketing
Comments: none yet — add yours
MAR 2008

Using Customer Service as a Branding Opportunity

Thanks to Web, Advertiser Can Engage in 'Conversational' Marketing With Customers

Advertising Age, March 21, 2008 — Conversing with consumers and finding out what they think about their brands has become a whole lot easier for marketers because of the web. And whether it's an actual customer-service call or inquiry or responding to a comment on the corporate blog, marketers need to start looking at each interaction as a marketing opportunity. That was one of the main themes that emerged during the "Listenomics: So you want to be a conversational marketer?" panel at the Ad Age Digital Conference.

Category: Brand
Comments: none yet — add yours

† Access to articles with this symbol may require a subscription.