P&G, Walmart, Unilever, General Mills Are Major Marketers on a Mission†

From 'We Save You Money' to 'We Nourish Lives,' Giants Make Some Big Statements

Advertising Age, November 16, 2009 — If you haven't touched and improved more lives more completely lately, you probably wouldn't last long as a Procter & Gamble Co. marketer.

The touching-and-improving mantra flows off lips at P&G these days with the eerie ease that "consumer is boss" did nearly a decade ago. The catchphrase rotation has been the most obvious manifestation of the transition to CEO Bob McDonald. He and Global Brand-Building Officer Marc Pritchard frequently answer questions about everything from growth strategy to the role of a brand manager by citing that touching/improving theme.

Why It's Time to Do Away With the Brand Manager†

P&G, Unilever Among Those Embracing New Roles in Social Media Age

Advertising Age, October 12, 2009 — Managing a brand has always been a slightly odd concept, given that consumers are the real arbiters of brand meaning, and it's become increasingly outmoded in today's two-way world. That's why a new report is going to recommend changing the name "brand manager" to "brand advocate," and fundamentally changing marketer organizations in response to the onset of the digital age.

Don't Look Now, but the Crowd Might Just Steal Your Ad Account†

Unilever Takes Practice Further Than Most, Sacks Lowe on Peperami Biz

Advertising Age, September 14, 2009 — For some time, marketers have been using ad contests as one-off PR ploys for their brands. Now, Unilever is testing whether crowdsourcing can be a long-term strategy for one of its British brands — and the result could have far-reaching consequences for any number of agencies on the consumer-goods giant's roster.

Nielsen on Notice: Industry Demands a Meatier Metric†

P&G, Unilever, Disney Form Coalition to Drive a Cross-Media Measure

Advertising Age, September 14, 2009 — The media and marketing business desperately needs a cross-platform measurement tool, and a gang of major players got together last week and let it be known that they're going to get one — with or without Nielsen, the longtime leader in tracking TV.

Unilever CEO Beats Rivals by Bucking Ad-Spend Trend†

Passed-Over Polman Bests Nestle, P&G -- but Isn't Bragging

Advertising Age, August 24, 2009 — You might expect a last laugh from Paul Polman, but he's having none of it, at least not yet and not publicly.

Four years ago, he left Procter & Gamble Co. after being passed over by executives closer to then-CEO (now chairman) A.G. Lafley. Two years later, he lost a closely watched beauty contest to become CEO of Nestle to Paul Bulcke, an insider with deeper roots. He finally got the brass ring that eluded him at the Earth's two biggest package-goods companies at No. 3 Unilever when he became CEO Jan. 1. And this third time is looking charmed.

Unilever, Walmart, P&G Buck the Short-Term Trend†

As Recession Forces Cuts, Leaders Build for Future With Marketing, R&D

Advertising Age, June 29, 2009 — It's been said over and over: There's no time like recession, when competitors are retreating, to ramp up innovation and marketing to grab share.

So far, the competitors have done their part. U.S. trademark applications through mid-June were down 17% from a year ago; patent application growth stalled last year after more than a decade of high single-digit annual growth; and ad spending plunged 14% last quarter, according to TNS Media Research.

The intrepid share-grabbers have been harder to find. Now, however, as the dust settles from the fourth-quarter financial collapse, a growing number of them appear to be sticking their heads out of the bunkers to lay the groundwork for long-term growth in a short-term-obsessed world.

The Reputation Challenge: Building Corporate Reputation to Drive Business Performance

By Aneysha Pearce

Prophet, May 1, 2009 — Corporate reputation must be built. It must be supported and managed. And, it must be an authentic reflection of the business — its culture, value system, and behaviors. Businesses that expect to experience the kinds of success achieved by best-practice organizations will understand that truth. And they will create and live the kind of meaningful purpose that will allow them, too, to more effectively reap the benefits of a strong reputation.

What Orangutans Taught Simon Clift About Social Media†

CMO Says Unilever Is Still Trying to Shake Mind-set of One-Way Communications

Advertising Age, April 8, 2009 — Unilever is only starting to understand social media, but it's already learned plenty about its capability to make and break brands — sometimes the hard way, said Chief Marketing Officer Simon Clift at the Advertising Age Digital Conference today.

Private Label Winning Battle of Brands†

Marketers Face Moment of Truth As Retailers' Lines Soar to Historic Sales High

Advertising Age, February 23, 2009 — BATAVIA, Ohio (AdAge.com) Package-goods brands face their greatest crisis and strongest threat from private label since at least the early 1990s. And that's the good news. The bad news is that this time could be a lot worse — more like the U.K. or Canada in the 1970s than the U.S. in the 1990s, according to some industry watchers. They predict a structural slowdown in consumer spending that could last four to 10 years, which, combined with increasingly marketing-savvy and aggressive retailers, could conspire to push private-label shares to a dizzying high — as much as six times the roughly one-point gain already seen since the recession began in December 2007.

Few CMOs Think They're Effectively Tracking Social Media, Word-of-Mouth†

Survey: Marketing Execs, Not Other Departments, Should Be in Charge of Monitoring Customers' Conversations

Advertising Age, January 26, 2009 — Who in corporate America owns the consumer relationship, the customer experience, word-of-mouth or social media? The answer appears to be nobody.

For all the talk about listening to consumers, few marketers think their companies are doing so effectively and even fewer are monitoring what people say about their brands in social media, according to a new survey by the CMO Council.