Marketing Factoids

  • Of those people that recently made consumer electronics purchases in a store, 80 percent visited the store's website first. - Nielsen Online survey source ›
  • V users watch more TV than before (127 hrs, 15 min per month) and also spend 9 percent more time using the internet (26 hrs, 26 min per month) than they did last year source ›
  • Unaided ad awareness for podcasts was an impressive 68% on average (compared with industry benchmarks of 21% for streaming video and 10% for television) source ›
  • more factoids ›

Articles tagged with Publix:

You can also browse all brand tags.


MAR 2007

Customer Service Champs

BW's first-ever ranking of 25 client-pleasing brands included JetBlue, until it got stuck on the runway

BusinessWeek, March 5, 2007 — Bob Emig was flying home from St. Louis on Southwest Airlines this past December when an all-too-familiar travel nightmare began to unfold. After his airplane backed away from the gate, he and his fellow passengers were told the plane would need to be de-iced.

Category: Customer Experience
Tags: Publix, Ritz Carlton, Southwest, USAA
Comments: none yet — add yours

† Access to articles with this symbol may require a subscription.