How Financial Brands Should Market In a Recession†

Harvard Business Review, April 15, 2009 — Recent news coverage of the cosmetic name change from AIG to AIU at the failed company's New York headquarters reminds us that a brand is a precious asset. The value of any brand asset depends upon whether it has delivered on its past promises and is believed likely to do so in the future. It takes years of effort to build brand trust but only a few months--or minutes--to squander it. A brand that has lost consumer trust is no longer a brand; it is merely a name.

Restore Confidence With Decisive Action

By Andrew Pierce

Prophet, December 15, 2008 — Repairing the damage done to consumer confidence is not going to be easy, and many of the sector’s brands that were once pillars of the community (Lehman Brothers, Bear Sterns, and others) are beyond the task. But the work starts now, and falls to marketing leaders to draw on all the best thinking and resources at their disposal to get the job done. (Marketing News)

Survey: Wal-Mart Among Best 'Value' Brands†

YouGovPolimetrix places AIG at bottom of insurance heap

Adweek, November 4, 2008 — A recent survey by YouGovPolimetrix revealed that the slumping economy is having a significant impact on how consumers perceive brand value. Budget brands like Wal-Mart and Old Navy were ranked highest by consumers, while more upscale brands and financial services firms ranked lowest, reflecting a loss of consumer confidence.

The Future of Wall Street Brands

Prophet, October 1, 2008 — The global financial services crisis raises issues for CMOs who now find themselves with new brands in their portfolios...