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MAY 1

Brand Challenge: Renovate Before It’s Too Late

By Fred Geyer

Prophet, May 1, 2009 — Stories of marketing heroes who transform poorly performing brands never fail to enthrall us. But why do some brand leaders wait until their brands are at the breaking point, and at risk of joining such brands as Radio Shack, 7Up, or the GAP, for which renovation may be too late?

Category: Brand
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MAY 1

The Reputation Challenge: Building Corporate Reputation to Drive Business Performance

By Aneysha Pearce

Prophet, May 1, 2009 — Corporate reputation must be built. It must be supported and managed. And, it must be an authentic reflection of the business — its culture, value system, and behaviors. Businesses that expect to experience the kinds of success achieved by best-practice organizations will understand that truth. And they will create and live the kind of meaningful purpose that will allow them, too, to more effectively reap the benefits of a strong reputation.

Category: Brand
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FEB 12

Trident Finds it Hard to Go Viral

Campaign Based on Fake TV Show Fails to Catch On With the Web-Savvy

Wall Street Journal, February 12, 2009 — Some brands, like Dove soap and Levi's jeans, have created a lot of buzz with online videos so compelling that millions of people shared them with friends or posted them to their favorite Web sites. But so-called viral marketing is a tricky business, as is clear from the campaign for a new Trident gum touted for its ability to strengthen and rebuild teeth.

Category: Marketing
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JAN 21

In ‘Trust Me,’ a Fake Agency Really Promotes

A Fake Ad Agency and Real Products

New York Times, January 21, 2009 — Beginning on Monday, the TNT cable channel hopes to add Rothman Greene & Mohr to those ranks as it introduces a weekly series, “Trust Me,” about a Chicago agency that competes against nonfictional firms like Leo Burnett and DDB. In another realistic wrinkle, actual products are being written into the scripts of episodes — including some, like the Dove line of hair care products sold by Unilever, that are also sponsors of the series.

Category: Brand
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MAY 2008

Ogilvy, Dove Miss Chance to Turn Bad Press Into 'Debate'

If They Wanted to Be Word-of-Mouth Marketers They Should Have Been Listening

Advertising Age, May 12, 2008 — The latest Dove controversy epitomizes the ad industry's struggle to reinvent itself as a participant in an ongoing conversation rather than an old guy with a megaphone barking orders to people who no longer follow them.

Ogilvy's work for Unilever's Dove brand has been a poster child for this conversion. Here was a campaign that used traditional one-way stuff such as TV spots, banners, billboards and magazine ads but did it in a way that encouraged and facilitated debate everywhere from Oprah's studio to the smallest blog.

Category: Marketing
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MAY 2008

Dove: 'Real Women' Ads Were not 'Digitally Altered'

Marketer and Celeb Photographer Deny Reports of Retouched Images for Campaign

Advertising Age, May 9, 2008 — Dove's "real beauties" were not airbrushed, but their photos were treated to eliminate dust from the film and provide "color correction," according to Unilever and celebrity photographer Annie Leibovitz.

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MAY 2008

Dove's 'Real Beauty' Pics Could Be Big Phonies

Photo Retoucher Says He Improved Images in Controversial Campaign

Advertising Age, May 7, 2008 — Dove's "real beauties" may not be so real after all, at least by the account of a renowned airbrush artist.

In a May 12 profile in The New Yorker posted online, Pascal Dangin of New York's Box Studios is quoted as saying he extensively retouched photos used in the Campaign for Real Beauty, which, if true, could seriously undermine an effort that already has subjected Unilever to considerable consumer and activist backlash in recent months.

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APR 2008

Can Dove Promote a Cause and Sell Soap?

Web Site Is Devoted To 'Real Beauty'... And Product Placement

Wall Street Journal, April 10, 2008 — Women turn to all sorts of places for advice and stimulating conversation, from "The Oprah Winfrey Show" to their next-door neighbors. But are they ready to take their life cues from a soap company?

Dove is betting several million dollars that the answer is yes. The hair- and skin-products maker owned by Unilever is trying to create a new online community for women that offers entertainment, blogs, advice and advertising.

Categories: Brand, Marketing
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MAR 2007

Dove Effort Gives Package-Goods Marketers Lessons for the Future

Four Points to Learn From 'Real Beauty' Campaign

Advertising Age, March 5, 2007 — "What's changed?" I asked. Shelly Lazarus, the chairman-CEO of Ogilvy & Mather Worldwide, among the most successful ad-agency leaders of our time, thought for a moment and responded: "Nothing has changed in terms of the insistence that everything begins with a great idea. Everything has changed about how it's expressed and the speed of getting it out."

Category: Marketing
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FEB 2007

The Real Story Behind the Success of Dove's Campaign for Real Beauty

Marketing Profs, February 20, 2007 — It's "PrimeTime" for Dove's revolutionary Pro-Age products and advertising. I love the new "bare it all" ads, and I guarantee that many women "of a certain age" do too. Because finally marketers are not only recognizing but also actually showing "real" women over the age of 50 in their ads.

Category: Marketing
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