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  • Consumers ages 18 to 27 say they use the Internet nearly 13 hours a week, compared to viewing 10 hours of TV source ›
  • Online searches for the word "coupons" is up about 50% over the past 12 months source ›
  • 8% of those who are over the age of 65 use SMS, and 4% subscribe to social networks source ›
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MAY 2007

Baby Boomers More Loyal To Service Providers Than To Products

MediaPost Publications, May 17, 2007 — BABY BOOMERS WERE REVOLUTIONARY--BUT THEY are less brand-loyal than preceding generations. According to a study released this week by market-research firm Focalyst, a joint venture between AARP and the Kantar Group, boomers defy expectation. The Focalyst data provides specific measures of boomer "brand loyalty" for products and services, drawing on a panel of about 35,000 consumers over the age of 42.

Category: Brand Strategy
Tags: Customer Targeting, Loyalty Programs

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