Marketing Factoids

  • Music sales in the United States will decline to $9.2 billion in 2013, from $10.1 billion this year. source ›
  • Acquiring a new customer costs about five to seven times as much as maintaining a profitable relationship with an existing customer source ›
  • Consumers ages 18 to 27 say they use the Internet nearly 13 hours a week, compared to viewing 10 hours of TV source ›
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JAN 2005

The wegman's way

FORTUNE, January 24, 2005 — The 89-year-old Rochester-based chain is that rare breed: a grocer beloved by its employees--and one that is also trouncing its competitors in a very tough industry. Here's how the company does it.

Categories: Marketing Strategy, Customer Experience
Tag: Wegmans

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