Marketing Factoids

  • Music sales in the United States will decline to $9.2 billion in 2013, from $10.1 billion this year. source ›
  • Acquiring a new customer costs about five to seven times as much as maintaining a profitable relationship with an existing customer source ›
  • Consumers ages 18 to 27 say they use the Internet nearly 13 hours a week, compared to viewing 10 hours of TV source ›
  • more factoids ›
APR 2007

Harnessing Social Networks

A new service lets companies get into the game quickly

BusinessWeek, April 23, 2007 — Just when you thought you and your business were getting the Web down cold, social networking has come along to confuse matters. After a decade of exposure to the Internet, mom-and-pop businesses and international giants alike have learned to make effective use of the Web. Now they need to figure out new strategies as the Web morphs from a mainly one-way method of communicating with customers to a free-for-all of user-created content.

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