Marketing Factoids

  • Only 16 percent of consumers trust what they read on blogs source ›
  • Music sales in the United States will decline to $9.2 billion in 2013, from $10.1 billion this year. source ›
  • Acquiring a new customer costs about five to seven times as much as maintaining a profitable relationship with an existing customer source ›
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FEB 2007

Sidestepping Obsolescence

Case Study: How One Marketer Anticipated Consumer Demand and Delivered

CMO Strategy by AdAge, February 19, 2007 — Hard as it may be, it's a question every CEO and CMO today must meet with an honest answer: Is your brand obsolete? This means taking a cold eye to today's metrics of sales performance and ruthlessly tracking how well the brand satisfies the current and untapped demands of your core customers. It also calls for a disciplined approach to betting on unspectacular brands with enormous promise over seemingly healthy brands that are in fact already on life support.

Category: Innovation

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