APR
2006
Persona Rooms: What, Why, and How†
Forrester, April 5, 2006 — Design personas help companies create a shared understanding of the most important attributes and goals of their most important users, enabling more focused effective design interfaces like websites and phone systems. Persona rooms recreate the living spaces of personas, providing a new, highly accessible level of insight for all stakeholders on the design team.
Categories: Innovation, Customer Experience


