FEB
2007
Car Talk: Ford Listens in on Consumers' Online Chatter†
Information From BrandIntel May Influence Everything From Ads to Customer Service
Advertising Age, February 5, 2007 — Ford is joining the ranks of marketers realizing listening is as big a part of their jobs as talking. The automaker is the latest to join the search for unvarnished consumer comment online as it today finalizes a contract with BrandIntel, a unit of Bandimensions, Toronto, to track internet chatter about its Ford, Lincoln and Mercury brands in the U.S. and the Ford brand in Europe.
Category: New Media Marketing


