Marketing Factoids

  • Music sales in the United States will decline to $9.2 billion in 2013, from $10.1 billion this year. source ›
  • Acquiring a new customer costs about five to seven times as much as maintaining a profitable relationship with an existing customer source ›
  • Consumers ages 18 to 27 say they use the Internet nearly 13 hours a week, compared to viewing 10 hours of TV source ›
  • more factoids ›
AUG 2006

Jack's Mixed Bag

BusinessWeek, August 24, 2006 — Andy Spade's new Soho store — a case study in subversive branding and calculated undesign — unseats all the conventional wisdom surrounding upscale retailing

Category: Customer Experience
Tags: Jack Spade, Retail Design

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