Marketing Factoids

  • Only 16 percent of consumers trust what they read on blogs source ›
  • Music sales in the United States will decline to $9.2 billion in 2013, from $10.1 billion this year. source ›
  • Acquiring a new customer costs about five to seven times as much as maintaining a profitable relationship with an existing customer source ›
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OCT 2008

What B-to-C Marketers Can Learn From the B-to-B World

Five Strategies Behind Smart, Complex Brand Models

Advertising Age, October 13, 2008 — In today's consumer economy, price is becoming a bigger driver of purchase decisions, elbowing its way past all the lifestyle attributes we've worked so hard to associate with our brands.

Maybe it's time to look at those who've lived — and learned to thrive — in such dire circumstances. B-to-C, meet B-to-B.

B-to-B marketers are instead building smart, complex brand models that are based on the very business behaviors that are changing their companies.

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