Sprint Puts Positive Spin on Losses

New York Times, August 7, 2008 — Sprint Nextel, the troubled No. 3 wireless carrier, lost nearly a million customers in the second quarter. But the company says it lost some of them on purpose.

Meanwhile its chief rivals, AT&T and Verizon Wireless, respectively gained 1.3 million and 1.5 million new wireless customers. As customers tighten their spending during rough economic times and when nearly nine out of every 10 Americans already own a cellphone, winning customers from a competitor is the only way to grow quickly. And at that task, analysts say, Sprint is struggling.