Marketing Factoids

  • Only 16 percent of consumers trust what they read on blogs source ›
  • Music sales in the United States will decline to $9.2 billion in 2013, from $10.1 billion this year. source ›
  • Acquiring a new customer costs about five to seven times as much as maintaining a profitable relationship with an existing customer source ›
  • more factoids ›
JUN 2008

Social Media Mistakes of Five Big Marketers†

Blogger Joseph Jaffe Lambasts Sprint, Sony, T-Mobile, Target and Starbucks

Advertising Age, June 19, 2008 — Nothing aggravates blogger Joseph Jaffe more than marketers that employ fakery, manipulation and heavy-handed lawyers in their social-media interactions with consumers. Author of the books "Life After the 30-Second Spot" and "Join the Conversation," Jaffe is the head of the marketing consulting company Crayon.

Category: New Media Marketing
Tag: social media

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