Marketing Factoids

  • Music sales in the United States will decline to $9.2 billion in 2013, from $10.1 billion this year. source ›
  • Acquiring a new customer costs about five to seven times as much as maintaining a profitable relationship with an existing customer source ›
  • Consumers ages 18 to 27 say they use the Internet nearly 13 hours a week, compared to viewing 10 hours of TV source ›
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JUN 22

Nothing Sells Like Celebrity

Where stars end and products and pitches begin has grown less and less discernible in the era of the human billboard.

New York Times, June 22, 2008 — EARLY last year, marketing executives at Totes Isotoner, a Cincinnati company that had spent the previous 30 years churning out a reliable lineup of humble umbrellas, crowded around a computer and listened to a teenage singer from Barbados named Rihanna breeze through a tune titled, appropriately, “Umbrella.”

The song, not yet released, had commercial, jingle-ready lyrics and a stick-in-your-head hook: “You can stand under my umbrella, ella, ella, eh, eh, eh.” Totes, which hadn’t deployed celebrity endorsements since the former N.F.L. quarterback Dan Marino hawked its gloves more than a decade earlier, was smitten. “Umbrella” became a corporate rallying cry, with the song drifting through Totes’ offices at all hours.

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