American Airlines Flies With Facebook Widget

MediaPost Publications, March 26, 2008 — HOPING TO COZY UP TO consumers, American Airlines has launched a new marketing tool disguised as a Facebook widget. The Dallas-based carrier is looking to learn more about consumer preferences and buying habits.

The widget, dubbed Travel Bag, offers features that let Facebook friends share personal tips and experiences through tools like Favorites, Travelogue, and Trip-O-Vent. American Airlines hopes that by learning more about consumers, it will be able to provide relevant information about services and destinations, rather than deliver a bunch of postal junk mail or email spam.