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SEP 2007

Take a number, Southwest fliers

Airline to keep open seating but assign places in line

Chicago Tribune, September 20, 2007 — Kiss the cattle call goodbye, but get ready to take a number the next time you fly Southwest Airlines.

The Dallas-based airline said yesterday that it will change the open-seating system that has been central to its maverick identity through 36 years in business by assigning numbers to position passengers in boarding lanes

Categories: Brand, Design

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