Marketing Factoids

  • Of those people that recently made consumer electronics purchases in a store, 80 percent visited the store's website first. - Nielsen Online survey source ›
  • V users watch more TV than before (127 hrs, 15 min per month) and also spend 9 percent more time using the internet (26 hrs, 26 min per month) than they did last year source ›
  • Unaided ad awareness for podcasts was an impressive 68% on average (compared with industry benchmarks of 21% for streaming video and 10% for television) source ›
  • more factoids ›

Archive for October 2006

To view the latest BackPocket articles, visit the home page.


OCT 2006

Big Marketers Smell Money in Scent Technology

Mars, Pepsi, Others Add Aromas to Their Package Goods

Advertising Age, October 31, 2006 — It's time to lead consumers by the nose. So goes the thinking at major package-goods marketers including Mars, PepsiCo, Kraft and Procter & Gamble, who hope scents will help them get attention among fragmented audiences.

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OCT 2006

Price points

Good customer service costs money. Some expenses are worth it -- and some aren't.

Wall Street Journal, October 30, 2006 — Holiday Inn president Mark Snyder has figured out what he needs to do for his customers, and what he doesn't.

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OCT 2006

Better ROI From YouTube Video Than Super Bowl Spot

Dove's Viral Hit 'Evolution' Is a Real Beauty

Advertising Age, October 29, 2006 — Think dove's "campaign for Real Beauty" generated a ton of buzz for relatively little expense? You haven't seen anything yet.

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OCT 2006

Hollywood Has Web Presence, but Doesn't Spend Much There

EMarketer Study Finds Studios Spend Just 3% Online, Below Average 5.7%

Advertising Age, October 26, 2006 — While some of the most talked-about online campaigns of the past several years have been created by Hollywood's movie marketers — think "Blair Witch Project" and "Snakes on a Plane" — studios are lagging behind other companies in their overall web spending.

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OCT 2006

Mickey D's goes uptown

New generation of McDonald's, complete with redone amenities and menu, is headed this way

Boston Globe, October 26, 2006 — Did somebody say McSwanky? The next generation of McDonald's are making their way into New England, and they're equipped with leather chairs, plasma televisions, and wireless Internet access

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OCT 2006

MySpace BySpace

Wall Street Journal, October 26, 2006 — Social-networking Web sites like MySpace.com and Facebook.com have helped link millions of friends. But now they have a new enemy: 20-year-old Jenny Thompson.

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OCT 2006

Starbucks wants to save you a trip across the street

Putting stores close together means fewer sales lost because of the distance or long lines. The company reports little cannibalization

Associated Press, October 26, 2006 — The people who work in Seattle's tallest building face a tough decision: Should they get their caffeinated indulgence at the old Starbucks on the building's first floor or the new Starbucks, 40 floors up? And, if the lines at those two stores are too long, is it too far to walk across the street, where a third Starbucks awaits?

Category: Brand Strategy
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OCT 2006

Cappuccino With the 2x4’s?

Christmas decorations, above, food, fuel and cigarettes, and a larger display of appliances are the order of the day at a Home Depot and nearby convenience store in the greater Atlanta area.

New York Times, October 25, 2006 — How does the nation’s largest home improvement retailer weather the worst housing market in a decade?

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OCT 2006

McDonald’s CEO on letting customers have it their way

DMNews, October 25, 2006 — Television today accounts for only 70 percent of McDonald’s Corp.’s advertising budget - down from 85 percent only five years ago.

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OCT 2006

The long tail of e-mail marketing

Chris Anderson’s book, The Long Tail: Why the Future of Business Is Selling Less of More, contains a lesson or two for e-mail marketers.

DMNews, October 25, 2006 — The theory of the Long Tail argues that when constraints of shelf space are eliminated, the opportunities for selling niche market merchandise are unlimited

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OCT 2006

Magazines Safest Bet When It Comes to Advertising

ROI Expert Rex Briggs Lays Out How Crucial Print Is to Media Mix

Advertising Age, October 23, 2006 — No topic is more top of mind for marketers than just what they are getting for their ad dollars. Does the money they spend with TV, internet and magazines actually result in brand awareness and sales?

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OCT 2006

Reworking The Ad Mix

BusinessWeek, October 23, 2006 — The average chief marketing officer has a notoriously short tenure, so the lofty reputation of Wachovia CMO Jim Garrity is perhaps best evidenced by how neatly the word "longstanding" fits in front of his title

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OCT 2006

Web Numbers: What's Real?

Competing methods of measuring traffic online leave advertisers, investors, and even Net companies almost flying blind

BusinessWeek, October 23, 2006 — Life is good for 27-year-old Seth J. Sternberg. A year ago, he dropped out of Stanford Business School to work full-time on Meebo Inc., an easy-to-use service that has solved one of instant messaging's nagging problems: the inability to communicate with people who use an IM service other than yours.

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OCT 2006

Your Ad Here

Consumer-Generated work soars, will creatives be out of the picture?

Adweek, October 23, 2006 — Jamie Barrett, creative director at Goodby, Silverstein & Partners, has worked on many high-profile campaigns over the course of his 20-year career, but has never had one of his spots air on the Super Bowl. Next year, one of his clients, Doritos, will debut a commercial on the big game, but Barrett and his creative team aren't creating it.

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OCT 2006

The Starbucks Aesthetic

New York Times, October 22, 2006 — WHEN Bette Gottfried, a 48-year-old regular at a Starbucks in Ardsley, N.Y., saw that her favorite coffeehouse was promoting a film, she wasn’t immediately interested. “At first I was leery,” said Ms. Gottfried, dressed in workout clothes, wearing her hair in a ponytail and sitting near the window with her daily decaf mocha (“low-fat milk, no foam, no whipped”). “I thought, ‘Who are they to get involved in the movies?’ ”

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OCT 2006

Inside A Consumer-Generated Campaign

Kent State Students Compete to Create a Chipotle Ad

Advertising Age, October 20, 2006 — Matt Eck recently constructed a 4-foot football-shaped burrito out of electrical tubing, chicken wire and aluminum foil. Why? He's hoping to become one of those consumers who generate content for a marketer

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OCT 2006

From Hongda to Wumart, Brand Names In China Have Familiar, if Off-Key, Ring

Wall Street Journal, October 19, 2006 — When executives at Shanghai Automotive Industry Corp. failed in their bid to buy the celebrated Rover brand name for a line of cars they are rolling out this month, they quickly switched to Plan B: Call the new autos Roewe, instead.

Category: Brand Strategy
Tag: Naming
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OCT 2006

The Average American: 1967 And Today

Forbes, October 17, 2006 — As the U.S. population crossed the 300 million mark sometime around 7:46 a.m. Tuesday (according to the U.S. Census Bureau), the typical family is doing a whole lot better than their grandparents were in 1967, the year the population first surpassed 200 million.

Tags: (none)
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OCT 2006

Belly Up: 'Malternative' Drinks Coming Back Strong

Brandweek, October 16, 2006 — Belly Up: 'Malternative' Drinks Coming Back Strong

Category: Brand Strategy
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OCT 2006

Disney to Limit Character Licensing to 'Healthful' Foods

Will Also Reformulate Theme-Park Meals

Advertising Age, October 16, 2006 — Disney Co. today said it would limit licensing for most of its characters to food products low in fat and sugar — a significant move as lawmakers increasingly blame marketers for the childhood-obesity epidemic.

Category: Brand Strategy
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OCT 2006

Joining the Party, Eager to Make Friends

New York Times, October 16, 2006 — To big-name marketers, the teeming mosh pits of social networking sites look like dangerous places for their precious brands. MySpace: Isn’t that full of dirty old men picking up teenage girls? Facebook: That’s where college students post pictures of bawdy frat parties.

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OCT 2006

Reuters opens virtual news bureau in Second Life

Washington Post, October 16, 2006 — Reuters is opening a news bureau in the simulation game Second Life this week, joining a race by corporate name brands to take part in the hottest virtual world on the Internet.

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OCT 2006

The Average American: 1967 And Today

Forbes, October 16, 2006 — As the U.S. population crossed the 300 million mark sometime around 7:46 a.m. Tuesday (according to the U.S. Census Bureau), the typical family is doing a whole lot better than their grandparents were in 1967, the year the population first surpassed 200 million.

Tag: Trends
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OCT 2006

Control? Give It Up, Already

NBC Digital Czar: Big Media Must Deal With the 'Small Media' Known as Consumers

Advertising Age, October 12, 2006 — NBC Universal digital czar Beth Comstock on surviving and thriving in the new media revolution: "Content is still king, but the monarchy has been overthrown. YouTube, MySpace, iTunes — it's the invasion of the pronouns in a world all about me." But big media has a new place in the universe.

Category: Brand Strategy
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OCT 2006

Starbucks takes unique approach to marketing

Seattle Times, October 12, 2006 — While McDonald's was lovin' it, Coca-Cola was the real thing and Nike wanted us to just do it, Starbucks was throwing parties instead. The coffee retailer, based in Seattle, takes an unconventional approach to marketing, choosing parties and other in-person encounters over big national advertising campaigns.

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OCT 2006

Coke, Nestle Unveil Calorie-Burning Beverage

Claim Enviga Can Boost a Drinker's Metabolism

Advertising Age, October 11, 2006 — After years of being blamed for consumers' expanding waistlines, Coca-Cola and Nestle are preparing to launch a carbonated beverage that burns calories.

Category: Innovation
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OCT 2006

Letting Consumers Control Marketing: Priceless

New York Times, October 9, 2006 — REMEMBER the old advertising slogan, “Let Hertz put you in the driver’s seat”? Marketers of all sorts are now being urged to give up the steering wheel to a new breed of consumers who want more control over the ways products are peddled to them.

Tags: Mini, P&G, Wal-Mart
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OCT 2006

Wal-Mart's Jim and Laura: The Real Story

The bloggers backing the big retailer are not fake people, but real fans. However, Wal-Mart is paying plenty for their support

BusinessWeek, October 8, 2006 — On Sept. 27, 2006, a folksy blog called Wal-Marting Across America was born. It features the journey of Laura and Jim, a couple on their maiden trip in an RV (recreational vehicle), capturing lives and stories as they journey from Las Vegas to Georgia, and park for free at Wal-Mart Stores parking lots.

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OCT 2006

James McDowell, Manging Director, MINI USA, BMW of North America

ANA Marketing Maestros, October 6, 2006 — James L. McDowell told us the story of the MINI – one of the most important products for BMW.  He starts out by asking how many in the audience have a friend with a MINI, where about 1/3 of the crowd raises their hands.  He tells us that the MINI has actually been around since the 50’s – starting with the Austin 850

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OCT 2006

P&G CEO to ANA: Just Let Go

A.G. Lafley Tells Marketers to Cede Control to Consumers to Be 'In Touch'

Advertising Age, October 6, 2006 — Procter & Gamble CEO A.G. Lafley urged marketers to "let go" of their brands and bow to consumer wants and needs in his kickoff to the Association of National Advertisers conference here today.

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OCT 2006

P&G's Chairman of the Board, President, and Chief Executive: AG Lafley

ANA Marketing Maestros, October 6, 2006 — As a former P&Ger, it was a great pleasure to write a blog reflecting on AG Lafley’s opening address to the 2006 ANA conference. It was a brilliant tutorial on the fundamentals of marketing and how they are evolving and becoming even more relevant in today’s world.

Tag: P&G
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OCT 2006

The Branding Game

Call it about time, but hotel companies are mastering brand refinement

Lodging Magazine, October 6, 2006 — When Jean Thomas switched industries in 2002, leaving Kraft Foods for the Cendant Hotel Group, her first impression of lodging was the depth and breadth of customer information—most of it freely given up at check-in and check-out. Her second impression was how little of that information explained why customers did what they did.

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OCT 2006

Economy Surges, but Innovation Remains ANA's Top Priority

Group Opens Annual Conference Stressing Need for Change

Advertising Age, October 5, 2006 — The Dow is at a record, attendance at the ANA's annual conference will break a record, the economy is growing and consumers still are spending. Time to kick back? Not exactly. Starting today the ANA will spend the next four days pressing the conference theme of "reinvention and innovation."

Category: Innovation
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OCT 2006

Wal-Mart's Senior Marketer on Why Size Matters

Before His ANA Talk, Stephen Quinn Discusses His First Year at the Retail Giant

Advertising Age, October 5, 2006 — Stephen Quinn, now in his second year as senior VP-marketing at Wal-Mart Stores, is a classically trained marketer credited with helping build three new divisions in the retailer's increasingly powerful marketing department: brand management, category marketing, and insight and customer strategy. The former Frito-Lay exec also is captaining the company's $580 million agency review

Tags: Wal-Mart, CMO
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OCT 2006

Measuring Performance In Services

McKinsey Quarterly, October 4, 2006 — Faced with stiffening competition, increasingly demanding customers, high labor costs and--in some markets--slowing growth, service businesses around the world are trying to boost their productivity. But whereas manufacturing businesses can raise it by monitoring and reducing waste and variance in their relatively homogeneous production and distribution processes, service businesses find that improving performance is trickier: Their customers, activities and deals vary too widely.

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OCT 2006

In Web Marketing It's the Pitch, Not the Hits, That Counts

How Your Online Ad Is Only a First Step Down a Controlled Path to Conversion

Advertising Age, October 3, 2006 — Historically, the most popular web-marketing metric has been traffic. How many visitors come to your website each month? How many unique, how many repeat? The web grew up with "hits" as a common denominator: The more you have, the better you are.

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OCT 2006

Consumers Rebel Against Marketers' Endless Surveys

30 Top Industry Execs Gather to Discuss 'Opinion Fatigue' Crisis

Advertising Age, October 2, 2006 — Market researchers want Rob Pairan, but he doesn't want them. The Cincinnati administrative assistant gets two to three market-research calls weekly at home, and he's fed up. Usually he ends the call quickly. "Sometimes, when I'm in the mood, I toy with them a little," he said.

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OCT 2006

Inside the Mind of the Marketer

Brandweek, October 2, 2006 — Ever wonder what goes on inside the heads of the most successful marketers? What makes these people tick? What it takes to be really good? Brandweekthought it's a question worth asking. And you might be surprised at some of what we found

Tag: CMO
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OCT 2006

The Hottest Out-of-Home Technologies

Ad Age's Abbey Klaassen Tells You How Once-Static Outdoor Is Now Truly Interactive

Advertising Age, October 2, 2006 — Outdoor is getting more inventive every day, thanks to technologies that allow the once static billboards to be truly interactive. With more cellphones now equipped with Bluetooth, consumers can request more information or download music, while "digital ink" lets marketers change their messages and video screens respond to a touch.

Tag: Outdoor
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OCT 2006

Viral Ads Its an Epidemic

FORTUNE, October 2, 2006 — Hit videos reach millions, but can this ever be a real business?

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OCT 2006

What's That Smell?

At Westin, it's white tea. In KB Toys, strawberry shortcake. If you have a brand, it better have a scent.

Forbes, October 2, 2006 — David Van Epps opens his aluminum briefcase and gently touches several of the 72 slender glass vials inside. "Here's one you'll like," he says, twisting the top off one. He dips a paper strip inside and waves it under his nose, inhaling deeply.

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OCT 2006

Loyalty Programs Can Be a Waste of Money

Stanford Graduate School of Business, October 1, 2006 — Loyalty or reward programs like frequent flyer plans or buy-ten-get-one-free cards have been touted as powerful tools for increasing company profits. But recent research at Stanford Graduate School of Business suggests that in fact such programs have limited effectiveness—and sometimes end up just costing organizations money

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